Privacy Policy

You may provide your name, phone number, email address, and project or service details through our consultation and warranty/service-request forms. Depending on the form, this may include a property address, installation timing, a description of the request, and supporting files. Please submit only information needed for your request and avoid sending sensitive personal or financial information.

Our hosting infrastructure may process technical information such as IP addresses, browser and device information, request times, and pages requested to operate and protect the website. The website also uses Google Analytics to measure visits and website usage, including pages viewed, referral information, and interactions. Google Analytics handles this information under Google's own privacy practices.

We use information you submit to respond to inquiries, discuss specifications and project needs, arrange consultations or estimates, coordinate requested products, delivery and installation, and handle warranty or service requests. We may contact you by phone, text, or email regarding those requests.

We use technical and analytics information to understand website performance, improve content and usability, troubleshoot problems, and protect against misuse. Submitting a project or service inquiry is not a subscription to an email newsletter or promotional text-message campaign.

Google Analytics may use cookies and similar technologies to measure website use. You can manage or delete cookies through your browser settings and use Google's Analytics opt-out browser add-on where supported. Blocking cookies or scripts may affect how parts of the website work. We do not change your browser settings through this policy.

Our consultation and warranty/service-request forms are embedded from LeadConnector, which processes information you submit to help us manage inquiries and service requests. The embedded forms may use cookies or similar technologies and provide their own consent controls. Our hosting infrastructure processes website requests, and Google Analytics provides usage measurement. These providers may process information necessary to perform their services.

Information may be made available to personnel and service providers who need it to respond to your request or provide requested project or service support. We may also disclose information when required by law or when reasonably necessary to protect rights, safety, or the security of our website.

We do not sell mobile information or share it with third parties for their own promotional or marketing purposes. Mobile information may be shared with service providers only as necessary to provide requested services, or as otherwise described in this policy for legal and security purposes. Text-message consent is not shared for third-party marketing.

By providing your phone number, you consent to receive calls and text messages from UOME Windows & Doors regarding your inquiry, appointments, and services. Message and data rates may apply. Message frequency may vary. You may opt out of text messages at any time by replying STOP. Consent to receive marketing text messages is not a condition of purchase.

You can also contact us by email or phone to request that we stop text communications or use a different contact method. This website disclosure does not enroll you in promotional SMS marketing.

We use reasonable safeguards intended to protect information handled through the website. No internet transmission, email system, or storage method can be guaranteed completely secure. Please do not submit passwords, payment-card details, or other sensitive information through these inquiry forms.

Information is retained as reasonably needed to respond to requests, coordinate projects, provide service or warranty support, maintain appropriate business records, and meet legal obligations. The relevant period depends on the nature of the information and the request. Information handled by third-party providers may also be subject to their retention practices.

Contact us to request access to, correction of, or deletion of information you submitted. We may need to verify your identity, and some information may need to be retained for project records, warranty support, legal obligations, or security.

To stop optional marketing emails, use an unsubscribe link if one is provided or contact us directly. To stop text messages, reply STOP or contact us. You may still receive communications necessary to address an active request through another appropriate contact method. You can also manage browser cookies and Google Analytics as described above.

Links to other websites are provided for convenience. Their privacy policies and practices apply when you leave our website; UOME does not control those websites or their collection of information.

This website is intended for people seeking window and door products or project services, not children under 13. We do not knowingly solicit personal information from children under 13. If you believe a child has submitted information, contact us so we can address it.

We may update this policy as our website or practices change. The updated policy will be posted here with a revised “Last updated” date. Please review it periodically.